Terms of Service

Please read these terms carefully. Your use of DocuFeed constitutes acceptance of these terms.

1. Agreement to Terms

  • By accessing DocuFeed, you agree to be bound by these Terms
  • These terms apply to both free and paid service tiers
  • If you do not agree, please do not use DocuFeed
  • We reserve the right to modify these terms with 30 days notice

2. Service Tiers

  • Free Tier: Limited monthly uploads and queries
  • Paid Tier: Unlimited uploads, priority support, and advanced features
  • Pricing and features are subject to change with notice
  • Paid subscriptions auto-renew unless cancelled
  • You may cancel your subscription at any time

3. Use License

  • Permission is granted to use DocuFeed for lawful purposes only
  • You may not use DocuFeed for any illegal or unauthorized purpose
  • You must not transmit viruses, malware, or harmful code
  • You may not reverse engineer, hack, or attempt unauthorized access
  • Commercial use requires explicit permission or paid license

4. Prohibited Content

  • Do NOT upload: Illegal content, weapons, or instructions for harm
  • Do NOT upload: Copyrighted material you don't own or have rights to
  • Do NOT upload: Malware, viruses, or malicious code
  • Do NOT upload: Sexually explicit or graphic violent content
  • Do NOT upload: Hate speech, discrimination, or harassment material
  • Do NOT upload: Content used to deceive or defraud others
  • We reserve the right to remove prohibited content immediately
  • Repeated violations may result in account termination
  • You are solely responsible for the legality of uploaded content

5. User Responsibilities

  • You are responsible for keeping your password confidential
  • You are responsible for all activity on your account
  • Notify us immediately of unauthorized access or breaches
  • You must be at least 13 years old to use DocuFeed (18+ for paid tiers)
  • You are responsible for backing up important documents
  • You must comply with all applicable laws and regulations
  • You may not use DocuFeed to violate others' rights or privacy
  • You agree not to share your account with others
  • You are liable for any damages caused by your misuse

6. Account Security

  • Use a strong, unique password
  • Enable two-factor authentication if available
  • Log out after each session on shared devices
  • Report suspicious activity immediately
  • Do not share your account login credentials

7. Limitations of Liability

  • DocuFeed is provided 'AS IS' without any warranties
  • We do NOT guarantee uninterrupted service availability
  • We are NOT liable for: Data loss, service interruptions, or indirect damages
  • We are NOT liable for: Lost profits, business disruption, or reputational harm
  • Our maximum liability is limited to the amount you paid in the last 12 months
  • Some jurisdictions do not allow limitation of liability
  • You use DocuFeed at your own risk

8. Service Availability

  • DocuFeed is provided on an 'as-available' basis
  • We do not guarantee 99.9% uptime or specific performance
  • We may perform maintenance or updates with notice
  • We reserve the right to suspend service for abuse or violations
  • Scheduled maintenance windows will be announced in advance

9. Termination

  • We may terminate your account for violation of these terms
  • We may terminate for illegal activity or content
  • You may close your account at any time
  • Upon termination, your access to DocuFeed will end immediately
  • You remain liable for activity before termination
  • Refund policy: No refunds for partial months

10. Indemnification

  • You agree to defend and indemnify DocuFeed from claims arising from:
  • — Your violation of these terms
  • — Your content or use of DocuFeed
  • — Your violation of others' rights or laws
  • This includes covering legal fees and damages from your actions

11. Dispute Resolution

  • These terms are governed by applicable law
  • Any disputes shall be resolved in accordance with applicable jurisdiction
  • Contact support@docufeed.ai for complaints or disputes
  • We will attempt to resolve issues within 30 days

Last updated: December 2024
Questions? Contact support@docufeed.ai